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Avoid VoIP eavesdropping with these tricks

Avoid VoIP eavesdropping with these tricks

As of late, eavesdropping has been making the headlines due to the surge in frequency. Making it an ideal time to review how well your Voice-over-Internet-Protocol (VoIP) phone systems are protected. However, this isn’t entirely new to VoIP, Vomit and Peskyspy are just some of the prolific VoIP eavesdropping attacks that have gained infamy since 2007. Spare your business from VoIP eavesdropping with these tips:

Never deploy with default configurations
Everyone wants to get things rolling as quickly as possible, but this often results in VoIP phones being deployed with their default configurations.

Fake Skype ads lead to ransomware attacks

Fake Skype ads lead to ransomware attacks

Hackers have used Skype to conduct various phone scams; but this month, they have found a new way to exploit the popular video calling app. Ransomware, which has predominantly been distributed via email attachments and URL links, is now being delivered through fake Skype ads.

Why you should review social media policies

Why you should review social media policies

With more and more social media platforms popping up all the time, it can be tough to keep track of social media policies and assess their effectiveness. However, if you fail to review them annually, your employees might get so obsessed with what’s trending on Twitter that they miss their deadlines.

Personalizing service with video chat

Personalizing service with video chat

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that phone calls may be too limited to offer.

A beginner’s guide to Snapchat for business

A beginner’s guide to Snapchat for business

The 21st century is the age of social media, with a plethora of outlets available, users are spoilt for choice. Business owners are faced with the same dilemma, between Facebook, Instagram, Twitter, and about thirty more – which one should they invest in? It’s important that the platform is simple, interactive, and touches base with numerous users with every post.

WebRTC vs VoIP: competing or complementary?

WebRTC vs VoIP: competing or complementary?

Although some critics are labeling the newest tool in the internet-based telecommunications field a “VoIP killer,” nothing could be further from the truth. The reality of the situation is that this new technology, WebRTC, is here to make it even easier for customers to contact your business using the internet.

Which social media platforms suit your SMB?

Which social media platforms suit your SMB?

The first thing that comes to mind when you think of social media is Facebook and for good reason. Not only does it boast the most users, but it also has the biggest reach and cultural impact. Since there is no one-size-fits-all social media platform, it’s imperative for small- and medium-sized businesses to examine their options before making an investment.

VoIP call forwarding: Do you need handsets?

VoIP call forwarding: Do you need handsets?

The list of benefits that accompany a VoIP migration is long and conclusively proves that internet-based telephony is better than its analog predecessor. What is slightly less decisive however, is whether the liberating mobility of VoIP requires you to set up desktop phones at all.

Switch up marketing tactics with IG stories

Switch up marketing tactics with IG stories

Behind the application is the business, and behind the business is the need to drive revenue. With Stories, Instagram aims to capitalize on their platform and the enormous consumer reach it has — an impressive following of over 600 million monthly active users.

5 ways to successfully move UC to the cloud

5 ways to successfully move UC to the cloud

If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility, reduced technical support, and cost-savings on communication systems.